logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Toto
#1 Posted : Monday, December 4, 2017 5:39:35 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

I am having issue opening any web page as I am keep getting the error dns server not responding.

It was working fine last night but since today doesn’t work.

Can you please help?
acevpn
#2 Posted : Monday, December 4, 2017 5:41:33 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
Is this on VPN or Smart DNS? On what device are you having this issue?
Toto
#3 Posted : Monday, December 4, 2017 5:46:28 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

This is on vpn for pc using windows 10
Toto
#4 Posted : Monday, December 4, 2017 5:48:18 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

This is on vpn and the issue is my pc using windows 10
acevpn
#5 Posted : Monday, December 4, 2017 5:48:18 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
Are you using openvpn? If so, please post your openvpn log. To which server / country are you connected?
Toto
#6 Posted : Monday, December 4, 2017 5:54:25 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

How can I check that?
acevpn
#7 Posted : Monday, December 4, 2017 5:59:53 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
If you are using openvpn post your openvpn log.
Toto
#8 Posted : Monday, December 4, 2017 6:01:50 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

Can you please tell me how to check my openvpn log?

Tks
acevpn
#9 Posted : Monday, December 4, 2017 6:10:17 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
It is the text that scrolls in openvpn window when you are connecting.

Right click on openvpn icon next to clock > choose config you are connecting to > view log. Post this file.

Toto
#10 Posted : Monday, December 4, 2017 7:07:01 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

I am not using openvpn but trying via internet explorer or Firefox...

I am trying to connect from Luxembourg...
acevpn
#11 Posted : Monday, December 4, 2017 8:26:23 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
It sounds like you are using our Unblock TV and not VPN. Which installation guide did you follow to install our service?
Toto
#12 Posted : Monday, December 4, 2017 8:59:00 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

Correct! I have followed the standard instructions and it has been working since years now.. but since today I have this issue of dns not responding and cannot open any website
acevpn
#13 Posted : Monday, December 4, 2017 9:21:48 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
Posts: 2,400
Location: Acevpn.com

Thanks: 9 times
Was thanked: 124 time(s) in 122 post(s)
What DNS servers are you using?
Toto
#14 Posted : Monday, December 4, 2017 10:09:47 PM(UTC)
Toto

Rank: Member

Groups: Registered
Joined: 11/26/2014(UTC)
Posts: 18
Luxembourg
Location: luxembourg

I have sent you a pm with my dns details
Users browsing this topic
Guest (6)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by Acevpn | © 2017, Acevpn.com
This page was generated in 0.108 seconds.