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becca1976
#1 Posted : Thursday, February 1, 2018 3:08:28 PM(UTC)
becca1976

Rank: Member

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Joined: 4/9/2015(UTC)
Posts: 24
United States

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I connected with ACE a few weeks ago. I never was able to get the VPN working. I never bothered with the last email you sent me to try and fix it because the govt. suddenly decided to unblock the websites I was wanting to access. However, my favorite thing about ACE is the unblock tv option. It was working fine even when the VPN wasn't. Today however I'm having issues. I input a listed dns server and as soon as I do, my computer won't connect to the internet. It's really odd. As soon as I revert to the original settings I'm back on the internet again. I'm not sure what is going on. I updated all software, apps etc. to make sure it wasn't an issue with that. I am NOT tech savvy at all, but could use some guidance. Should I put in more than one DNS server? Initially I input France and UK because they are closest. I tried US alone and Denmark alone - neither would work. Thanks in advance for any help you can give. I'll keep messing around with it and see if I can't get it to work.
acevpn
#2 Posted : Thursday, February 1, 2018 4:59:10 PM(UTC)
Acevpn

Rank: Advanced Member

Groups: Team Acevpn
Joined: 1/16/2011(UTC)
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Location: Acevpn.com

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What DNS servers are you using? Can you grab DNS servers from your account area or email support (at) acevpn.com. We will send you IP's.
becca1976
#3 Posted : Thursday, February 1, 2018 6:19:30 PM(UTC)
becca1976

Rank: Member

Groups: Registered
Joined: 4/9/2015(UTC)
Posts: 24
United States

Thanks: 1 times
Just sent a pm :)
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