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manosuccias
#1 Posted : Friday, June 9, 2017 9:10:34 AM(UTC)
manosuccias

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Switzerland

Hi

I am trying to configure UnblockTV in my Sony Bravia Android TV and Amazon Prime does not work. When I open the app it just throw an error saying that is unable to connect to Amazon. When I set the normal DNS it works.

With Netflix I get a similar result while opening the app, but as I do not have (yet) a Netflix subscription I didn't investigated further

Edited by user Monday, June 12, 2017 7:46:15 AM(UTC)  | Reason: It's a Sony TV not Samsung

acevpn
#2 Posted : Friday, June 9, 2017 12:06:23 PM(UTC)
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Have you activated your IP address at https://www.acevpn.com/clients/clientarea.php? What does https://check.acevpn.com say?
manosuccias
#3 Posted : Sunday, June 11, 2017 9:06:14 AM(UTC)
manosuccias

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Switzerland

IP is actíve and the Check is ok. I set back the default dns and I Was able to log in and watch content, but if I enable It I can log in but I get a connection error trying yo watch any content.
I am in Switzerland and I am getting similar problems with other providers like dazn.com
acevpn
#4 Posted : Sunday, June 11, 2017 11:20:22 AM(UTC)
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Does it work on other devices like computer, etc.? We require additional information to troubleshoot your issue. Please email support (at) acevpn.com referring this thread.
acevpn
#5 Posted : Sunday, June 11, 2017 12:44:18 PM(UTC)
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Can you give dazn another try?
manosuccias
#6 Posted : Monday, June 12, 2017 2:43:00 PM(UTC)
manosuccias

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Switzerland

Now I can connect to dazn.com, but it says I am in Japan.

I did some research with amazon prime. In a PC browser it works, in an Android 4.4.2 TV box (Minix X8) it works too. It only does not work with the Android 6.1 Bravia application.
acevpn
#7 Posted : Monday, June 12, 2017 3:11:11 PM(UTC)
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What IP does dazn need?

We need additional information to troubleshoot Amazon prime issue. Please email support (at) acevpn.com referring this thread.
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